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Shipping & Delivery Policy

Order Processing & Discretion To ensure the highest quality and your absolute privacy, all Lunala Onyx Gold orders are quality-checked and shipped in 100% discreet, unmarked packaging. Please allow 2 to 3 business days for our team to process and dispatch your order.

Order Tracking We offer fully tracked shipping worldwide. As soon as your package leaves our facility, you will receive a shipping confirmation email containing your tracking number so you can monitor its journey.

Estimated Transit Times (Please note: Transit times do not include the 2-3 day processing window or weekends/holidays.)

  • USA: 3 - 5 Business Days

  • Canada, UK, Australia: 7 - 10 Business Days

  • Europe: 10 - 15 Business Days

  • Rest of the World: 10 - 25 Business Days

International Orders & Customs 

For orders shipped outside the USA, please be aware that your package may be subject to local customs fees, import duties, or taxes. These charges are the sole responsibility of the customer. We are not responsible for delays caused by the customs clearance process in your country.